Marshall Services Streamlines Claim Dispute Resolution with AI-Assisted Appraisal Workflow

A new AI-assisted workflow helps Marshall Services move disputed property insurance claims from intake to resolution faster — without compromising the independence and accuracy at the core of the appraisal process.

DALLAS, TX · August 25, 2026 · Marshall Services LLC · Filed under Technology

Marshall Services LLC today introduced an AI-assisted appraisal workflow designed to shorten the time it takes to move a disputed property insurance claim from intake to resolution — reinforcing the firm's promise of appraisals that are "Expert Appraisals, Intelligently Streamlined."

The workflow brings structure and speed to the documentation-heavy stages of an appraisal: organizing claim files, aligning damage documentation with Xactimate line items, and surfacing gaps before they slow a resolution. Human judgment remains at the center of every determination — the technology accelerates the paperwork, not the decision.

"Independence and accuracy are non-negotiable in this work," said Marshall Smith, Founder of Marshall Services. "What technology can do is take the friction out of the process — so a homeowner or contractor isn't waiting weeks for a resolution that should take days. That's the entire point of doing this intelligently."

For contractors, public adjusters, and attorneys, the streamlined workflow means faster turnaround on estimates and clearer, better-documented positions heading into appraisal or umpire proceedings.

About Marshall Services: Marshall Services LLC provides independent property insurance appraisal, umpire, and claim dispute resolution services. IAUA CPAU certified and technology-forward, the firm delivers impartial damage assessments, Xactimate estimating, expert witness consultation, and FAA Part 107 drone inspections across Texas, Louisiana, Oklahoma, Colorado, and California.

Media Contact: Info@marshallservicesusa.com · 972-322-0752