Confidential Reference Reports

Quick facts

• Marshall Services writes confidential reference reports on first-party property claim patterns for plaintiff attorneys, paralegals, and public adjusters.
• Each report covers aggregated, anonymized patterns drawn from appraisal and umpire work across Texas, Louisiana, Oklahoma, Colorado, and California.
• Marshall Services work is performed by an IAUA Certified Professional Appraiser & Umpire (CPAU).
• The reports are a professional reference and are not legal advice.
• Marshall Services can be reached at 972-322-0752, with a response within 48 hours.

What the Reports Actually Cover, State by State

Because the underlying appraisal and umpire work is concentrated where the weather is, the reference reports lean toward the loss types that dominate each state. In the DFW Metroplex and the wider Texas hail corridor, the recurring subject is roof and exterior hail assessment — how impact evidence is characterized, where documentation tends to be thin, and how those disagreements are commonly narrowed through the appraisal clause. Along the Texas and Louisiana coast the reports skew toward wind and hurricane patterns, including TWIA windstorm files, where wind-speed data and structural analysis carry more weight than surface photographs alone. Oklahoma material reflects the state's tornado and giant-hail exposure, and Colorado material reflects spring and early-summer hail on the Front Range. Each report is organized so a reader working a file in one region isn't wading through patterns from another.

How a Report Is Prepared and What Feeds It

A reference report is not a case-by-case dossier; it is a synthesis. The recurring inputs behind it are the same categories of evidence that matter inside an appraisal: dated photographic documentation, independent inspection findings, line-item repair estimates, and — for wind and hurricane losses — weather and wind-speed data cross-referenced to the date of loss. Where those inputs are consistently strong, disputes tend to resolve faster; where a common category is missing, the report notes it as a documentation gap rather than a fault of any party. This is why the reports read as neutral pattern intelligence: they describe what the record usually contains, what it usually lacks, and how those two facts shape the path to resolution.

An Anonymized Pattern: Hail Assessment Discrepancies in North Texas

One pattern appears often enough across recent DFW and Fort Worth hail files to be worth stating in aggregate. Multiple first-party residential hail claims involved a genuine difference of opinion between the initial field assessment and a later independent inspection over the extent of impact damage to roofing and soft metals. In these files, the disagreement was not about whether a storm occurred but about how much of the observed condition was storm-related. The recurring factor that moved these matters toward resolution was documentation quality: detailed, dated photographic evidence paired with a third-party assessment and, where available, corroborating hail-event data for the address. When that combination was present, the disputes were commonly resolved through the appraisal process rather than prolonged back-and-forth. The reports describe this as a documentation-and-process pattern, not as a judgment about any carrier — several different carriers appear in the same pattern.

Questions the Page Leaves Open

Who can request a report, and is there a cost? The reports are prepared for plaintiff attorneys, paralegals, and public adjusters as a professional courtesy reference. They are shared on request with a named recipient at a named firm, as described above.

How current is the content? The patterns reflect recent appraisal and umpire work across the five states served, refreshed as new resolutions accumulate. Because they are aggregated, no single report depends on any one file, and no client-identifying detail — names, addresses, claim numbers, or dollar figures — ever appears.

Can a report be cited in a filing or used as expert testimony? No. A reference report is background intelligence, not legal advice and not an expert opinion on a specific claim. Attorneys who need a claim-specific analysis, a rebuttal estimate, or sworn testimony should instead look at the file review and expert witness services, which are separate engagements with their own scope and independence.

What if I need something the standard report doesn't cover? If your matter turns on a loss type or region not fully addressed — for example a Louisiana hurricane file, a Colorado Front Range hail file, or a commercial wind loss — say so when you request the report, and the relevant patterns can be prioritized in what is sent.

To request a report or discuss which patterns are relevant to a file you are working, call 972-322-0752. Requests are answered within 48 hours.